Summary Extract of Survey Results:
CORPORATE GOAL: 54%
reported that they have a stated corporate goal to go paperless.
STATUS: Only 7% reported that they were where they
wanted to be with paperless initiatives.
PAPER FILES: Were
reported by 53% to be costly and 31% to be risky.
No one (zero)
reported that their property management system does what they need.
PMS INTEGRATION: 62%
stated that integration with property management systems was a requirement.
PLANS: 46% said
they plan to do more beginning in 2015.
OBSTACLES: Only 23% said legal issues were an obstacle.
46% reported that other higher
priorities were an obstacle.
EXPERIENCE: Lower
operational costs were actually identified by 50% of those who are doing paperless initiatives.
PRIORITIES: Major
priorities for paperless would be: Contracts at 67% and Construction at 46%.
38% reported that they would start
with invoices.
RESIDENT
EXPECTATIONS: 46% stated that residents expect it.
DRIVERS: 67%
reported that they could take better operational advantage of related systems
and technologies if they were more paperless.
See www.syndicit.com
for more insight about ‘paperless/paper lite’ operations in multifamily.
Mike
